Shipping policy
Shipping Policy — coolnoveltyitems.com
Last updated: August 27, 2026
Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or holidays.
Shipping Times We ship to addresses within the United States. Estimated delivery times are:
- Standard Shipping: 7–15 business days
- Expedited Shipping: 5–10 business days (where available)
Please note: Shipping times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Shipping Delays We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control. If your order is significantly delayed, please contact us at info@coolnoveltyitems.com and we'll do our best to help.
Lost or Stolen Packages If your tracking shows delivered but you haven't received your package, please contact us within 7 days at info@coolnoveltyitems.com. We will work with the carrier to investigate.
Questions? Email us at info@coolnoveltyitems.com and we'll get back to you as soon as possible